PUBLIC KNOWLEDGE, LEARNING ORGANIZATIONS AND KNOWLEDGE MANAGEMENT AS STRATEGIC LEVERS FOR A NEW PUBLIC ADMINISTRATION IN ITALY

Pierfranco Malizia

Resumo


In one of the most interesting volumes of an equally interesting series entitled “Proposals for a change in the public administrations” concerning the Italian P.A. (VV. AA., 2002), edited by the Civil Service Department of the Italian government and realised with the collaboration of public and private partners to stimulate processes of change in the P.A., a precise and carefully explained reference is made to the absolute importance for the public administrations of the promotion of know-how development by means of the creation, valorisation and sharing of the knowledge-competence patrimony necessary to back the innovation processes like the logic of learning organizations and knowledge management.

Palavras-chave


Learning organisation. Knowledge management. Organisational change. Public administration.

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DOI: http://dx.doi.org/10.21714/1984-6975FACES2012V11N4ART1449

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Revista de Administração FACES Journal
ISSN 1984-6975 (online)
Classificação Qualis-CAPES - B2